Netiquette Rules: Standards of Conduct

People adhered to the rules of etiquette long before the advent of computers. Standards of behavior help to adequately represent their person and opinion, to conduct a conversation in the form of polite dialogue, to respect someone else's understanding of the topic and maintain a healthy "microclimate" in communication.

Some people think that with the advent of computer technology and networking, you can forget about the norms of ethical behavior only because strangers are sitting on the other side of the screen who you don’t have to meet. This position is unacceptable, because etiquette does not complicate life, but facilitates. Therefore, there are certain rules in the network that polite people should follow.

You can not give in to every minute emotions. Communicating with a stranger, it should be remembered that he is real, but does not see and does not hear the opponent, but only reads the text. It is better to write understandable statements without provocations and hatred, otherwise you can provoke retaliatory anger and permanently spoil your mood.

It is better to discuss any topic politely, try to understand the interlocutor and calmly communicate your position.

In the real world, absolute freedom of conduct is not allowed, people are afraid of condemnation of others, or punishment for misconduct. In the Internet network to catch the offender is not easy. But this does not relieve him from moral responsibility. Need to remember that there is a live person on the other side of the screen, and it is necessary to communicate with him as well as with people in real society. If there are problems with etiquette, you should think about how you would act in ordinary life, looking the interlocutor in the eye.

Using the Internet for group communication, it should be remembered in which directional group you are. It is quite normal to use rumors and gossip in a conference with the subject of TV programs, and it is not permissible to invade the scientific environment with them. Once in the new subject group, you should look around, understand what is happening, and only then enter into the discussion.

Communicating in cyberspace, it is necessary to understand the value of the time of each of us. Do not send thoughtless messages to e-mail or to the conference. The sending process takes time, channel bandwidth is limited.

It should be considered whether this message is necessary, if there is a possibility to abstain, it is better to do so.

You can communicate online without introducing yourself. No one knows what the interlocutor looks like, the personality is assessed according to the stated texts. It should be written correctly, not gossip, messages should be important and weighty, the facts - only verified.

On the Internet there are answers to many questions. If someone asked a question, the answer to which is known to you, you must help the person. Help is a noble cause. By asking a question, you can exchange remarks by e-mail, then collect them, summarize and send a general message to the conference. Information will become useful to other users.

It is unethical to interfere in private correspondence, read or write cues for others. In no case can not forward someone else's correspondence to other people.

The network is full of messages from both literate and poorly educated people of different age categories and different world sensations.One should be tolerant and forgive people for stupid questions, long answers and even a complete lack of logic in their judgments. It is necessary to answer only with the purpose of helping, and not condemning.

Knowing the interlocutor poorly, one should carefully enter humor or irony in the messages. In developing relationships, it is better to delicately touch on popular topics in order to clarify the range of interests of the opponent.

Flood - meaningless messages, for example: "Class! "" Tin! ". Some people need them to get attention. It only seems harmless, and in fact the flooders, by their flow of unethical statements, are capable of disrupting the conference.

Emotional remarks, despite the opinions of other participants in communication, are called flames. They provoke the interlocutor, they can bring a revival to the conversation, but if they pass a certain line, a conflict arises. Misunderstandings and mutual insults begin.

The flame is like a flood, only it is more aggressive.

The term means - going beyond the topic. If a certain subject is present at the conference, do not contradict it with non-objective messages. This behavior violates ethical standards and can be stopped by moderators.

People who do this are unlikely to think about etiquette. Cynical, rude, provocative messages are thrown in order to embroil the participants of the conversation and destroy communication. By annoying society, trolls enjoy their own worth. Do not indulge them and enter into such a discussion.

Funny images for text messages carry an emotional touch. Often sites provide their samples, but you need to use them in moderation. Congestion messages smiles can distract from the content of the conversation.

Re-read your messages before sending them. Easy to read letter without errors. There are enough programs on the Internet that can help with this. Literate text - a sign of respect for the interlocutor.

It is not so easy to make a competent letter so that the interlocutor has a desire to answer it. There are basic concepts of norms of behavior when communicating via e-mail:

• First you should introduce yourself, report your general data. This is enough to start a correspondence. Anonymous scribes are wary, often without reading, send their messages in spam.
• It is better to specify the subject of the letter, to concisely highlight the main thing to attract attention.
• It is necessary to think over the content of the text, remove errors and unnecessary phrases. It is necessary to break the letter into semantic paragraphs, so that it is easier to read. You should not send a message in large volume, because it may be inconvenient to read it, it is better to use capacious and accurate information.

• In personal communication, conversational style is allowed.
• During active correspondence, you can save the source text and several thematically understandable letters.
• At the end of the text should be a concise signature, which consists of a name and contact information. The scribe must know who he is talking to and how to contact this person.
• You can not redirect someone else's message without the consent of the author.

During the synchronous conference should follow certain rules of etiquette:

• Communication should be polite.
• Do not deviate from the conference topic.
• Do not write messages that can not be said in person.

• No need to send uninteresting texts.
• Communication is supported with everyone, and not with one interlocutor.
• You can not ask private questions (age, work, marital status).

• It is unethical to joke or ask questions about nationality and religious belief.
• You should not be excessively active, you should be able to express yourself with other opponents.
• When typing messages, it is not necessary to include Caps Lock, capital letters in the text create an emotional boost, which sometimes equates to a scream.

Ethical norms of behavior in the information network are necessary for cultural and secure communication.

A well-mannered person will not provoke a scandal, will lead the conversation in a tactful and benevolent tone. Network ethics are simple because they are no different from a culture of behavior in everyday life.

For details on the rules of netiquette, see the following video.