Rules of conduct in a team

The rules of conduct in a team are one of the most important components in any institution. A person who wants to achieve mutual understanding with colleagues and move up the career ladder, must comply with such rules strictly. Many companies have already prescribed requirements for the behavior and appearance of their subordinates. Therefore, when applying for a job, it is worth knowing about them in advance.

Etiquette in Russia began to be more rigidly regulated and universally introduced under Peter I. At the beginning of the 18th century, our country began to adopt the rules of behavior from the west. For a long time there has been a search for a compromise and the introduction of rules that are suitable for the mentality of our fellow citizens. Over time, etiquette became divided into secular, military, religious and official.

Official etiquette - the rules of conduct in a team, which are expressed in the fulfillment of certain requirements of professional communication in a particular organization. This is the most common definition or concept of business etiquette.

There are several types of business etiquette.

• Rules of behavior with customers must be carefully followed. It is not necessary to carefully consider your interlocutor or to look him in the eye continuously - this can confuse a person. You can not talk on the phone during negotiations or an important meeting. Shoes and overall appearance should be neat and disposing.
• In the age of information technology It is important to follow the rules of electronic communication. This may be e-mail communication, the use of various electronic services or communication on various applications on the phone. It is important to fill in all the boxes in the email. It is especially important to correctly fill in the field with the title "Subject". Your letters must always be signed. It is necessary to address people politely and not to forget the words of greeting. When writing an e-mail, smiles are allowed.

• Office etiquette of telephone calls represents another important aspect of the rules of conduct at work. During the conversation, it is important to monitor your tone and intonation in your voice. It is important to greet the interlocutor and do not forget to introduce yourself. You must specify not only your name and position, but also the company on whose behalf this call is made. Before starting a conversation, it is worthwhile to find out whether the interlocutor is currently located in the dialogue. It is better to go straight to the point and voice the topic of conversation. It is unacceptable in the process of talking to eat or drink. Using the speakerphone is allowed only with the permission of the interlocutor. At the end of the conversation you need to say goodbye.
• Head Worker Etiquette equally important for both men and women. Competent management is impossible without determining the type of management, the mood of the team and its attitude to subordinates. It is necessary to try so that the office has a conflict-free space.
• Visit to the supervisor or significant guests carried by a special protocol. This protocol behavior is clearly regulated. It lists all permissible ethical standards, time and meeting with guests.

The rules of conduct in a team for all should be the same. Every employee must respect his boss and not be hostile to him. The employee should promote a positive team atmosphere. In the process of relationships between colleagues, there may be controversial situations - you should avoid them or try to smooth out sharp corners.

In any team has its own rules. They can be fixed in the corporate code, and they can be of unofficial character. In some institutions it is forbidden to take documents home or use portable storage devices. The unspoken rules may include mandatory attendance at corporate events and symbolic gifts to colleagues for the holidays. It is important to monitor your speech and not discuss others. It is necessary to carefully choose topics for conversation and not to talk too much about yourself - this is already the aesthetic side in the education and behavior of each individual person.

The rules of the relationship between the manager and the subordinate acute are regulated. It is not possible to communicate overly familiarly or switch to “you” with the head and all persons who are superior in status.

In the new team you need to learn about the basic rules of behavior - there may be features of the relationship between employees and the manager. With respect to colleagues, you need to be tactful. It is important to know about the presence of a dress code in the company. If you need to leave the workplace, you should find out how it is done: is it enough to speak verbally with the supervisor or is it necessary to write a written statement.

Office clothing plays an important role in business etiquette. When choosing clothes for work you need to follow a few rules:

• it is not necessary to wear things from homemade knitwear;
• women must wear tights or stockings even on hot summer days;
• girls need to follow the length of the skirts and the color of the clothes;
• dresses in the office are allowed to wear only the most strict styles.

Women should avoid the abundance of jewelry. Preference should be given to one thing, but from precious metals. You can not wear jewelry over knitwear and woolen things. Religious symbolism must not be shown for show. And one of the highlights is perfume. Its complete absence during the daytime is advisable, especially if there are several people in the office: the smell of toilet water can be unpleasant to others, and even cause an allergic reaction in some people.

Strict adherence to the dress code is carried out mainly in large companies. In some institutions, a ban exists only on jeans. There are institutions where there is no dress code as such. But this does not mean that elementary rules should not be followed in the selection of their clothes.

Going into the office, you need to greet first. This applies to communicating with higher-ranking people. Every employee should know the basics of working time planning and be able to distribute their working time and tasks correctly. It is important to follow the rules of the dress code. The workplace is the personification of the employee of the company, which itself will tell everything about its owner, so you should always keep it clean and tidy.

It is important to comply with all requirements for documents: correctly fill out the official form of the organization, adhere to corporate font and spacing. Structured and competent speech of an employee is the basis of his further career growth. With the ability to speak beautifully in the future, it will be easy to transfer your thoughts to paper in the form of business letters.

It is important to be able to take someone else's opinion. Working information should not be discussed outside the office. This can be facilitated by a special management order on non-disclosure of information.

Great luck is a person's ability to hear other people. In business, this is a very important quality. In short, this skill helps to make a profitable offer at the right time and significantly save money.

When working with a delegation of partners from another country, it is worth remembering about the etiquette of a given nationality. It is important to learn the art of negotiation. First you need to attract the attention of the interlocutor, and then bring it to a specific result.

Remarks subordinate worth doing in private. But public comments should be left at that time, if the employee did not understand the first time. The subordinate is obliged to follow the orders of the immediate supervisor, but has the right to express his point of view.

Personal relations of employees, novels and hatred greatly interfere with the working process - you must try to maintain a harmonious atmosphere in the team. It is important to pay great attention to their gestures and words. It is worth noting that the handshake is the only valid tactile contact.

There are several rules that must be strictly followed in order to succeed at work. Consider the main ones:

• it is important to come to work well in advance;
• should follow the rules of the dress code;
• you can not talk for a long time on a cell phone;
• From the beginning of the working day, mobile gadgets should be switched to silent mode;
• you should not share with your colleagues problems in your personal life;
• you should never ask your colleagues for a loan - never;
• you should not have lunch at the workplace (in the case of a dining room or a special room, food is best served there).

In the next video, see the basic rules of ethics in the work team.