Subtleties of corporate ethics

The emergence of corporate ethics refers to a rather remote period of time when it became necessary to regulate the interaction of individuals within and outside a large collective. At the same time, the notion of communicative culture emerged, including a set of knowledge and skills, thanks to which it is possible to establish psychological contact, mutual understanding and the absence of problems with perception in a team.

Thanks to all this, it becomes possible to achieve the desired result. In the modern world, all of the above ceases to be secret and gets consolidated in various codes and rules.

Corporate ethics is based on a number of provisions that define its essence:

• Employees must have some values ​​that are important for life and for work. For example, it can be career growth, the work itself, material values ​​and so on.
• Employees must believe in the success of their superiors and assist him in everything, supporting the presence in the team of mutual assistance, revenue and support.
• Corporate ethics imply the use of a peculiar language of communication, non-verbal communication and gestures by a team.
• Each employee and the whole team must be correctly aware of and use the time, treat him with due responsibility, follow the schedule and work schedule.
• Etiquette should be observed when interacting with persons who differ in age, status, position, level of education, etc. It is also necessary to add the ability to avoid or quickly resolve conflict situations.

• Employees must constantly develop, undergo training, training, transfer experience, skills, knowledge to new employees.
• Compliance with ethics should encourage employees to achieve any goals. This is also accomplished by distributing duties in accordance with the qualifications, paying bonuses, and also by means of promotion.
• Business ethics include the preservation of the business style in dress and behavior, as well as matching the appearance of the workplace.

The concept of corporate communication involves the relationship and interaction of employees in the exchange of such categories as experience, information and results of activities. This determines the specific goals and objectives of such communication. That is, the category is multifaceted, which determines the presence of classifications.

Thus, there are several classifications for various reasons. Usually the concept of business communication coincides with the official (while working at workplaces), although the first concept is definitely wider than the latter. This is due to the fact that business communication takes place outside of work, for example, at corporate events. That is, business and service communication can be distinguished as a sub-aspect of corporate communication.

By way of interaction, there are direct contacts and indirect. The first case is clear, disclosure does not require, in the second partners are distanced from each other, that is, they are at some distance. It also implies the existence of a certain time interval between sending information to the addressee and receiving a reply.

Also distinguish verbal and non-verbal contacts. The first involves the use of speech, words, phrases in communication.The second is poses, gestures, facial expressions, intonations, attitudes, and so on.

The presence of moral standards in any enterprise is certainly important. With respect for ethical standards, it is possible to maintain a culture of communication, as well as mutual understanding. Due to this behavior, colleagues will better relate to each other. Of course, it is also important to comply with such standards when communicating with a subordinate and the authorities.

Favorable workplace conditions cannot be maintained unless an employee is able to build a good relationship with colleagues. In addition, by knowing and observing corporate ethics, an employee can solve or avoid a number of problems that may arise in connection with the implementation of the latter’s work activity. This is the difference of high-quality communication within the team.

It should be remembered that working conditions at each of the enterprises are specific. Therefore, corporate ethics in different organizations will be different. Although the basis will always be based on laws and generally accepted moral values. Due to their presence, the organization raises the rating, and it becomes more popular because a high rating and popularity usually indicate the reliability of the organization. And already from this flow quality, a good level of internal cohesion and discipline.

In connection with the importance of the role that corporate ethics plays in an enterprise, such rules are formed by management. The relationship between the manager and the subordinate within the company should be only official. Internal corporate communication should be strict. Etiquette norms should be applied and respectful ideas should be followed.

Summarizing the above, it must be said that the role of the corporate ethics code in an enterprise consists in regulating conflict resolution, creating norms of behavior, spreading moral values, resolving difficult situations, increasing the enterprise rating. Thus, the observance of etiquette in an organization is the key to its success.

The rules of etiquette on most enterprises include:

• Characteristics of competence - Employees must be professionals with the appropriate level of appropriate education, experienced, capable of making decisions, able to take the initiative, responsible and disciplined.
• Honesty and impartiality - The most important characteristics that affect the business reputation of the company. In accordance with them, there should be no conflict of interest in the organization.

• Responsible approach to activities - good quality of works, services, goods.
• Respect for the person as a carrier of rights and freedoms, as an individual. Employees, of course, have rights and obligations that are inalienable. Discrimination on any grounds is not allowed.
• The characteristic of patriotism is the desire to work for the benefit of the enterprise and the state as a whole.
• Safety guarantee - confidential information should not be disseminated, the activities of each worker should be aimed at the development and safety of the enterprise. The organization should ensure that employees work in the safest possible conditions.
• Welfare care - focus on obtaining material benefits, the satisfaction of needs.
• Flexibility - the world around is constantly changing, so you need to respond to such changes in a timely manner, adapt and be able to improvise, if necessary. It is worth noting the ability to work in a team to solve unexpected problems so that common goals are achieved.
• Harmony and balance - even versatile aspects should be in balance with each other, ensuring the efficiency of the enterprise as a whole. Due to this, work in the organization will not stop even in emergency situations.

In addition to the stated principles, moral qualities and principles that serve as a basis for corporate ethics are also referred to as rules of etiquette. These include:

• responsiveness;
• goodwill;
• decency;
• modesty;
• openness;
• attentiveness;
• honesty;
• ability to adequately respond to criticism.

It is worth remembering some of the nuances and recommendations that should certainly be taken into account.

Corporate ethics and rules of etiquette in general express material and spiritual things. These are, for example, the appearance of workers, the interior and decoration in offices, the presence of symbols, attributes and corporate identity, as well as the specificity of employee rewards. All this constitutes the culture of the enterprise and characterizes it as a whole.

It should be remembered that to comply with corporate ethics means to adhere to established restrictions and norms, to remember what standards and values ​​are adopted in the organization. All this should be carried out by each of the employees immediately after the adoption and entry into force of the relevant documents, which will enshrine corporate ethics and sanctions.

The latter are aimed at preventing, suppressing and eliminating the consequences of violation of established norms. Sanctions may be disciplinary, material or administrative. Thanks to such standards in the organization ensures the effectiveness of communications. In the absence of corporate ethics in an enterprise, difficult situations are almost inevitable associated with the lack of data from management, the accumulation of negative and lack of coherence in work.

To ensure compliance with corporate ethics, some actions are recommended. These include certification, checking for compliance with the position and profession. In addition, jobs can be checked for cleanliness. Holding corporate events involves the participation of all employees in them, this will help to rally the team and improve mutual understanding.

Such rules and regulations should be clear and understandable. In this case, they will be fully respected and contribute to the prosperity of the organization.

In the next video, watch an interesting lecture on corporate ethics.