Basic principles and rules of business etiquette

If you want to look great in a business environment, then you need to know the basic rules and principles of business etiquette. Knowledge of the art of communication will increase your reputation in the eyes of your partners, help you successfully conclude transactions, and therefore will bring more income.

In addition, at the level of office workers, the basics of office etiquette should be known to everyone, as employees are the face of your organization and are responsible for the image of the company as a whole.

All business etiquette rules are based on the following principles:

• Common sense. Any business is built on the achievement of a common goal by a community of people. These goals must be achieved by extremely reasonable methods;
• Ethical. Business etiquette in no way goes against the generally accepted moral and moral concepts;
• Freedom. In a business environment, there is often a clash of interests between opponents and partners. This principle says about tolerance and tolerance to manifestations of character, culture, nationality of participants in business relations;
• Convenience. Participating in service relationships, a person should feel as comfortable as possible. Business meetings, negotiations, dress codes, etc., should be organized in the most convenient way possible for all its participants;
• Expediency. All the rules and norms of business etiquette serve to achieve common goals;
• Efficiency. Not worth spending a lot of money on the content of etiquette. Any inappropriate expenses are a deduction from the income of either the organization or its employee;
• Conservatism. Regarding business etiquette, it is better to adhere to the old rules of etiquette, the novelty you have introduced may be misunderstood. Still, the roots of business etiquette come from state, military and secular etiquette, which have a long history;
• Ease. The implementation of the rules of business etiquette should be easy, unobtrusive and easy.

Among the modern rules of business ethics are the following rules:

• Reasonable egoism. Any business person is obliged to pursue their goals, but do not forget about the opponent. Listen carefully to the interlocutor and reasonably defend your point of view if there are disagreements.
• Punctuality. “Accuracy is the politeness of kings,” popular wisdom says. A business person must necessarily be timely in everything - in negotiations, in the deadlines for the delivery of projects. Constantly late person gradually loses credibility. Appreciate your and other people's time, remember, time is money.
• Goodwill and positive attitude. The success of the company depends on his face. And her face are workers. Friendly and friendly staff - this is a big plus to the image of the organization.
• Confidentiality. The official secrets of the organization or the secrets of the transaction shall not be disclosed. Official secrets are considered personal.
• Predictable and relevant behavior. To avoid unpleasant embarrassment, all actions in the business environment are clearly regulated. For example, when meeting a person, the following procedure is used: greeting (handshake) - presentation - exchange of business cards (and you should look into the business card, only then put it in your pocket). Your predictable and balanced behavior is of great importance to those around you.
• The rule of "asexual community". In business, etiquette is applicable not only to men, but also to women. The business woman no longer applies secular etiquette, where women are allowed more than men. There are no gender differences at work.For example, a woman at a meeting should confidently shake hands with a partner.

• Clear organization of the working space. A desk covered with a pile of papers, dust and garbage in the office will make a negative impression of you as a partner. Therefore, keep clean and tidy at your workplace.
• Status differences. Usually in companies, all employees are divided into classes, with the management link above the subordinates. Therefore, the heads in the organization have a more privileged position.
• Efficiency. Business relationships always provide for the efficient allocation of resources, and the norms of business etiquette should contribute to improving the performance of the organization.
• Appearance. Observe the office dress code. Remember, they are met by clothes, so if you look elegant, stylish and presentable, your credibility will increase significantly.
• Literacy. Your speech, written and oral, business documents should not contain any errors. Otherwise, illiteracy will be a stain on your image.
• Correct gestures. Sign language can sometimes tell us more than the conversation itself. Avoid closed poses of secrecy, dislike, or irritability. Straight back, confident look and clear movements will make you stand out in society.

A modern business person should not only fulfill all the requirements of business etiquette, but also understand their essence, why they should be observed and why they are so necessary in business communication.

How to greet a person in order to express his respect to him, see the following video.